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support_page [2021/11/16 14:11]
emozolyak
support_page [2022/01/14 18:20] (current)
127.0.0.1 ↷ Links adapted because of a move operation
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-{{ ::menu-icon-support.png?nolink&48|}}+{{ network:menu-icon-support.png?nolink&48|}}
  
 ====== Quick support page ====== ====== Quick support page ======
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 For your conveinience, we've added a quick support page from where you can write your problem description, provide neccessary data for the support and even connect the support engineer to your system via VPN connectoin.  For your conveinience, we've added a quick support page from where you can write your problem description, provide neccessary data for the support and even connect the support engineer to your system via VPN connectoin. 
  
-{{ ::support_page.png?direct&800 |}}+{{ network:support_page.png?direct&800 |}}
  
 After confirming request you will obtain ref. number for the request.  After confirming request you will obtain ref. number for the request. 
  
-{{ ::request_has_been_sent.png?direct&800 |}}+{{ network:request_has_been_sent.png?direct&800 |}}
  
 Our support engineer will have all the data needed to analize your problem in a special Level2 section: Our support engineer will have all the data needed to analize your problem in a special Level2 section:
  
-{{ :support_connect_req_on_l2.png?direct&800 |}}+{{ network:support_connect_req_on_l2.png?direct&800 |}}
  
 By pressing the "Allow connection" button, the support engineer can quickly connect to your device. You have to confirm action on this page: By pressing the "Allow connection" button, the support engineer can quickly connect to your device. You have to confirm action on this page:
-{{ ::support_contact_confirmed.png?direct&800 |}}+{{ network:support_contact_confirmed.png?direct&800 |}}
  
 A countdown will start for the support session: A countdown will start for the support session:
-{{ ::support_time_couunter.png?direct&800 |}}+{{ network:support_time_couunter.png?direct&800 |}}