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troubleshooting_faq [2021/07/02 09:23] – [Dashboard editor] emozolyaktroubleshooting_faq [2022/08/17 15:14] (current) emozolyak
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-====== Troubleshooting FAQ ======+====== Troubleshooting ======
  
 ===== The device does not turn on or resets ===== ===== The device does not turn on or resets =====
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 ^ Possible cause ^ Solution ^ ^ Possible cause ^ Solution ^
 |USB-serial converter is not connected / Wrong driver is used / Converter is not working | Check the converter is plugged and working in a host OS | |USB-serial converter is not connected / Wrong driver is used / Converter is not working | Check the converter is plugged and working in a host OS |
-|COM port in the guest machine is mounted as a host COM port | There is a compatibility issue under Windows for attaching Windows Com ports into Linux guest OS. Try to mount Usb bus device, not a Com port. In some cases, Usb Com port works only if they are added into Usb filtered devices in virtual machine settings. See the {{ :vbox-usb-filter_eng.jpg?linkonly | picture}}|+|COM port in the guest machine is mounted as a host COM port | There is a compatibility issue under Windows for attaching Windows Com ports into Linux guest OS. Try to mount Usb bus device, not a Com port. In some cases, Usb Com port works only if they are added into Usb filtered devices in virtual machine settings. See the {{ network:vbox-usb-filter_eng.jpg?linkonly | picture}}|
 |Usb filter is set for the serial port, it is available in the list of the available usb devices for mounting, but error message appears upon attempt to mount it| In Windows: Using regedit go to the following registry entry and delete the "UpperFilters" key. Reboot the host computer. The key resides in "HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Class > {36­FC9E60-C465-11CF-8056-44455354­0000}"| |Usb filter is set for the serial port, it is available in the list of the available usb devices for mounting, but error message appears upon attempt to mount it| In Windows: Using regedit go to the following registry entry and delete the "UpperFilters" key. Reboot the host computer. The key resides in "HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Class > {36­FC9E60-C465-11CF-8056-44455354­0000}"|
  
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 The SVG file should have "width" and "height" attributes in the header. Otherwise it may hide while editing in some browsers, like FireFox, see the below picture: The SVG file should have "width" and "height" attributes in the header. Otherwise it may hide while editing in some browsers, like FireFox, see the below picture:
  
-{{ ::svg_img_resp_bug.png?direct&600 |}}+{{ network:svg_img_resp_bug.png?direct&600 |}}
  
-Please reset the "responsive" property in your svg files.+Please reset the "responsive" property in your svg files. 
  
-{{ ::svg_fields.png?direct&800 |}}+==== Orphaned images ==== 
 +=== Image choosing popup in dashboard editor has orphaned images ===
  
 +If you accidentally deleted some images or folders with images directly from SD card - pass the /setup/images/list.php**?orphaned** parameter to url. System now will read list from databse (not directly from SD card), where deleted records still exists. Make the relevant changes to syncronize your records with really-exists images.
 +Feature available since version 4.1.3.7945
  
  
  
troubleshooting_faq.1625217811.txt.gz · Last modified: 2021/07/02 09:23 by emozolyak

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