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troubleshooting_faq [2019/04/25 15:10]
emozolyak [Running demo Virtual box image]
troubleshooting_faq [2019/10/08 14:08] (current)
emozolyak [Running demo Virtual box image]
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 ^ Possible cause ^ Solution ^ ^ Possible cause ^ Solution ^
 |USB-serial converter is not connected / Wrong driver is used / Converter is not working | Check the converter is plugged and working in a host OS | |USB-serial converter is not connected / Wrong driver is used / Converter is not working | Check the converter is plugged and working in a host OS |
-|COM port in the guest machine is mounted as a host COM port | There is a compatibility issue under Windows for attaching Windows Com ports into Linux guest OS. Try to mount Usb bus device, not a Com port. In some cases, Usb Com port works only if they are added into Usb filtered devices in virtual machine settings|+|COM port in the guest machine is mounted as a host COM port | There is a compatibility issue under Windows for attaching Windows Com ports into Linux guest OS. Try to mount Usb bus device, not a Com port. In some cases, Usb Com port works only if they are added into Usb filtered devices in virtual machine settings. See the {{ :​vbox-usb-filter_eng.jpg?​linkonly | picture}}|
 |Usb filter is set for the serial port, it is available in the list of the available usb devices for mounting, but error message appears upon attempt to mount it| In Windows: Using regedit go to the following registry entry and delete the "​UpperFilters"​ key. Reboot the host computer. The key resides in "​HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Class > {36­FC9E60-C465-11CF-8056-44455354­0000}"​| |Usb filter is set for the serial port, it is available in the list of the available usb devices for mounting, but error message appears upon attempt to mount it| In Windows: Using regedit go to the following registry entry and delete the "​UpperFilters"​ key. Reboot the host computer. The key resides in "​HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > Class > {36­FC9E60-C465-11CF-8056-44455354­0000}"​|
  

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