Differences

This shows you the differences between two versions of the page.

--- support_page [2021/11/16 11:40] – emozolyak
+++ support_page [2021/11/16 14:11] – emozolyak
@@ Line 1: / Line 1: @@
+{{ ::menu-icon-support.png?nolink&48|}}
 ====== Quick support page ======
@@ Line 5: / Line 7: @@
 {{ ::support_page.png?direct&800 |}}
-After confirming request you will obtain ref. number for the requust.
+After confirming request you will obtain ref. number for the request.
 {{ ::request_has_been_sent.png?direct&800 |}}
+Our support engineer will have all the data needed to analize your problem in a special Level2 section:
+{{ :support_connect_req_on_l2.png?direct&800 |}}
+By pressing the "Allow connection" button, the support engineer can quickly connect to your device. You have to confirm action on this page:
+{{ ::support_contact_confirmed.png?direct&800 |}}
+A countdown will start for the support session:
+{{ ::support_time_couunter.png?direct&800 |}}