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--- remote_service_access [2022/02/09 15:12] – emozolyak
+++ remote_service_access [2022/07/14 13:05] – [Establishing communication with remote devices behind the gateway via a virtual COM port] emozolyak
@@ Line 7: / Line 7: @@
 In case the equipment uses a serial port instead of Ethernet, it is enough to install the virtual COM port driver on the computer and use the built-in WebHMI function Virtual COM port. The user can either setup his own VPN network or use the network provided by the Level2 system (recommended).
-{{ network:remoteaccess_jpg.jpg?direct&600 |}}
+{{ network:remoteaccess_jpg.jpg?direct |}}
 ===== Connection example =====
@@ Line 117: / Line 117: @@
 {{ network:commgr_perle_com.png?direct&400 |}}
+===== Troubleshooting VPN connection for PC with Windows 10 =====
+Sometimes VPN connection problems were reported from Windows 8/10 users. These problems
+  * Firewall settings
+  * Image file
+  * IP dns
+  * Keys for registry
+{{ :network:vpn:vpn-w10-faq.png?direct&600 |}}